MTN Uganda issues statement on MOKASH service unavailability

Wim Vanhelleputte
Share this Story:

MTN Uganda has today released an official update about its MOKASH service unavailability. This followed after many of its clients raised various complaints about the lack of the MOKASH service. Therefore, in a statement posted on MTN’s social media platforms, the service is currently unavailable due to a necessary system upgrade. In addition, this took place on the morning of Saturday, June 6th, 2020, thus subsequently impacting the service. However, it appealed to its clients to be patient as the responsible team is doing all it takes to restore the MOKASH service.

Fortebet Uganda

“MOKASH SERVICE UNAVAILABILITY

Monday, 8th June 2020: We wish to advise our customers that MoKash services are currently unavailable. This is due to a necessary upgrade that took place on the morning of Saturday, June 6th, 2020, that has subsequently impacted the service.

CBA has dedicated resources and is working with our partners MTN, to restore MOKASH service as soon as possible. We regret the inconvenience this has caused.

A further update will be shared as soon as the service is restored. Thank you for your patience.

MoKash service unavailability

Anthony Ndegwa
CEO, Uganda
8th June 2020
www.cbagroup.com
CBA (Ug) is regulated by the Bank of Uganda.
Customer deposits are protected by the Deposit Protection Fund of Uganda. #MTNMoKash” MTN Uganda posted.

Cyclone Times Uganda will, therefore, keep you updated about the service any time things get Okay.

ALSO, SEE
MTN donates sanitary pads to women in COVID-19 isolation centers

MTN Uganda donates 41M towards the Kasese floods victims

Baobab Circle Limited partners with MTN Uganda

MTN Uganda Foundation Lights up Kamuli Schools

Support our journalism with a contribution of any size!!

Your support helps Cyclone Times to keep delivering quality journalism that’s open for everyone around the world. Donate to us and push our news to the next level. We want to give you the best service everyday. Your contribution counts! (Mobile Money and Credit Cards are well support). Click Here to Donate

 4,855 total views,  6 views today

Leave a Reply

Your email address will not be published. Required fields are marked *