Windows 10 October’s update is deleting users’ documents and files

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The tech giant released windows 10 earlier this month update with great features like seeing photos from your Android phone on your PC, sending an Android text message from your PC and pasting from your cloud clipboard.

The update has in the turn frustrated some users when they found out that some of their documents were deleted after running the update.

According to the verge, threads on Reddit, Microsoft’s own support site, and other forums show that some Windows 10 users are upgrading to the October 2018 Update and having their documents, photos, or even entire user profiles wiped out. While some have discovered a temporary fix for the issue, it’s not clear why exactly this is happening.

Microsoft has not started automatically pushing this latest update out to Windows Update, so only people that visit Windows Update manually and check for updates will get it installed right now. Still, the fact a number of people are reporting these issues is alarming. Microsoft is currently investigating the reports, but given these early issues we’d recommend not installing the Windows 10 October 2018 Update right now. If you do want to take the risk, make sure you’ve got all your documents and data backed up just in case you’re affected by this particular bug.

The Verge has reached out to Microsoft to comment on the issues, and we’ll update you accordingly.

See also: Microsoft pauses Windows 10 October Update after users loosing files

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